These Terms of Use (“Terms”) constitute a legally binding agreement between you (“Client”, “you”, or “your”) and Rifnix Digital Solutions (“Rifnix”, “we”, “us”, or “our”), governing your access to and use of our website located at rifnix.com, any associated subdomains, and our services (collectively, the “Platform”).

By accessing or using our Platform, creating an account, submitting an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any other policies or guidelines we may publish. If you do not agree, please do not use our Platform or services.

1. Use of Our Platform and Services

1.1 Eligibility

By using our Platform, you represent that you are at least 18 years of age, or of legal age in your jurisdiction to form a binding contract, and that you have the authority to enter into these Terms on behalf of yourself or any entity you represent.

1.2 Account Registration

To access certain features, place orders, or manage projects, you may be required to create an account. You agree to provide true, current, and complete information during registration and to update such information promptly if it changes. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Rifnix is not liable for any losses or damages arising from your failure to safeguard your account.

1.3 Acceptable Use

You agree to use our Platform only for purposes permitted by these Terms and any applicable laws or regulations. You will not misuse our Platform by attempting unauthorized access to our systems, introducing malicious software, disrupting our networks, or engaging in fraudulent or harmful activities.

2. Ordering Process and Client Responsibilities

2.1 Selecting Services

Once registered, you may browse our catalog of digital services, select the offerings that meet your requirements, customize features where applicable, and add them to your order cart.

2.2 Placing Orders and Payments

After finalizing your selection, you will proceed to place an order by following our on-screen checkout process and making payment through one of the multiple secure payment gateways we support. By placing an order, you confirm that all details provided are accurate and that you intend to purchase the selected services in compliance with these Terms.

2.3 Timely Cooperation

You agree to cooperate with us by providing all necessary assets, content, instructions, feedback, and approvals in a timely manner. Delays in providing required materials or responses may impact project timelines and could lead to additional charges if project resources need to be reallocated.

2.4 Payment Obligations

All payments are due in accordance with the pricing, schedules, and terms presented in our proposals or invoices. Delayed payments may result in suspended services, extended delivery timelines, or additional late fees.

3. Service Delivery and Revisions

3.1 Project Scope

Each project will be executed according to the agreed scope outlined in the proposal or order summary. Any requests to modify the scope may result in revised timelines and pricing, which will require written agreement.

3.2 Feedback Cycles

We typically include a reasonable number of revisions or feedback cycles, as detailed in our proposals. Additional revisions beyond this may incur extra charges, which will be communicated in advance.

3.3 Delivery Timelines

While we strive to meet all quoted delivery dates, timelines are estimates and may be adjusted based on factors including your responsiveness, change requests, or unforeseen circumstances.

4. Cancellations and Refunds

4.1 Order Cancellations

You may request cancellation of a project or service by contacting us through email or via our website chat before the work begins or within the agreed review period. If you mistakenly purchase a service, you should notify us immediately; we will process your cancellation promptly or within seven working days, issuing a full refund wherever applicable.

4.2 Mid-Project Cancellations

If a project has already started, cancellation may result in charges based on work completed and resources allocated up to that point. Any third-party expenses, such as software licenses or advertising costs paid on your behalf, are non-refundable.

4.3 Completed Work

Services that have been fully delivered and approved are generally non-refundable. Refunds, where offered, are at our sole discretion and will be assessed on a case-by-case basis.

5. Intellectual Property

5.1 Ownership of Deliverables

Upon full payment for the completed project, ownership of final deliverables (such as designs, code, or content specifically created for you) will transfer to you, unless otherwise specified. Rifnix retains the right to display completed projects in our portfolio and marketing materials unless explicitly agreed otherwise in writing.

5.2 Use of Platform Content

All content on our Platform, including text, graphics, logos, icons, software, and other materials, is owned or licensed by Rifnix and protected by copyright, trademark, and other applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works based on any content from our Platform without our explicit written consent.

6. Use of Third-Party Services

We may integrate, recommend, or utilize third-party services or platforms as part of delivering your project. While we carefully select partners and tools, we do not control or guarantee their availability, performance, or data security. Your use of third-party services is subject to their separate terms and policies. Rifnix disclaims liability arising from your use of or reliance on such third-party tools.

7. Confidentiality and Data Security

7.1 Confidential Information

Both parties agree to keep confidential any non-public information disclosed during the course of the project. This includes business strategies, technical information, client lists, or any proprietary methods. Such information will only be used as needed to fulfill the project objectives and will not be disclosed to any third party without consent.

7.2 Data Protection

We take reasonable measures to secure your data against unauthorized access or disclosure. However, you acknowledge that no internet transmission or electronic storage is ever completely secure, and we cannot guarantee absolute data security.

8. Disclaimers

Our Platform and services are provided on an “as is” and “as available” basis. While we endeavor to deliver high-quality, timely, and effective solutions, we do not warrant that our Platform will be uninterrupted, error-free, or meet all your specific requirements. We disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Rifnix, its directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of our Platform or services. This includes loss of profits, data, goodwill, or business opportunities, even if we were advised of the possibility of such damages. Our total liability under these Terms will not exceed the amount you paid us for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Rifnix and its affiliates, officers, directors, employees, and agents from and against any claims, demands, losses, liabilities, and expenses (including reasonable attorney fees) arising out of or related to your use of the Platform, your violation of these Terms, or your infringement of any third-party rights.

11. Suspension and Termination

We reserve the right to suspend or terminate your access to our Platform and services at any time, without prior notice, if we reasonably believe you have violated these Terms or engaged in fraudulent or harmful activities. Upon termination, your right to use the Platform will immediately cease, though relevant provisions of these Terms, such as intellectual property, disclaimers, and limitations of liability, will continue to apply.

12. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices, technology, or applicable laws. We will update the effective date at the top of this page when changes are made. Continued use of our Platform and services after changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use or our services, please reach out. We are committed to maintaining a transparent, professional relationship with all our clients and visitors.

Email: support@rifnix.com
Live Chat: Available on our website for prompt assistance